1. Eligibility for Refunds

 

Refunds are only applicable in the following cases:

• If the product is defective or damaged upon arrival.

• If there is a significant error in the order that differs from what was agreed upon.

 

2. Non-Refundable Items

 

We do not offer refunds for:

• Custom-made or personalized items.

• Products that have been worn, used, or washed.

• Orders that were accurately produced according to the client’s request.

 

3. Refund Process

• To request a refund, contact us within 7 days of receiving your order.

• Provide clear photos of the issue and a description of the problem.

• If approved, refunds will be processed within 5-10 business days using the original payment method.

 

4. Exchanges & Store Credit

 

Instead of refunds, we may offer exchanges or store credit depending on the situation.

 

5. Contact Information

 

For any refund-related inquiries, please contact us at:

📧 kadir@ynkfashion.be

📞 +32 470 76 17 02

 

We are committed to providing high-quality service and resolving any issues professionally.